What makes Lindow Leadership different?
On-site visitationsHands-on direction from an experienced dentist.
Experience Makes The Difference!
Multiple-location dental practice owner Dr. David Lindow is a Dentist and a Business Owner. This 22-year experienced practitioner has also been a management consultant, seminar lecturer, marketing consultant and certified behavioral analyst since 1998.
Our Principals:
About David
David L. Lindow, DDS, graduated from the University of Michigan in 1976, and the University Of Detroit School Of Dentistry in 1980. David operated a successful fee-for-service clinic in the Ozark Mountains between 1980 and 1982, while serving in the National Health Service Corps. In 1982, David built an office "from scratch" in a tiny rural town of just 1,200 residents in southwestern Michigan, and was so successful that he invited his brother, Dr. William Lindow, to join him in 1990. During that decade he also increased his knowledge by taking extensive postgraduate courses in oral surgery, orthodontics, periodontics and TMJ.Also in 1990, David opened a second fee-for-service office. In 1992, he opened a third office in yet a third small, rural Central Michigan town, where he consistently met annual production goals of over $1,500,000. It was during this period that David broadened his entrepreneurial education, realizing that multiple offices (or even a single office) needs a Standard Operation Manual, Job Descriptions and an entire office that had excellent communication skills - to be able to educate patients as well as improve case acceptance.
Eliminating stress for the doctor and staff while guiding patients on a "path of wellness" in a dental practice is one of our primary goals with each of our clients. David specializes in coaching dentists and staff to be able to create and implement a quality periodontal therapy program and new patient experience. David is able to assist each of his doctors to master the steps required to successfully lead his or her team. Clinical excellence, risk management and effective communication skills are all emphasized in this process. Doctors and staff must be able to integrate and convey clinical urgency, quality of life issues as well as systemic influences on all their patients.
Dr. Lindow began his dental consulting career with a national consulting company, and then founded DMD CEO Consulting, which is now Lindow Leadership Consulting and Coaching in 2005. David lectures nationally and has shared his business/clinical expertise with over 150 offices for the past 6 years. His vast knowledge of the industry encompasses Restorative, Esthetics, Implants, Orthodontics, Periodontal Therapy Programs and Oral Surgery. He is a Certified Professional Behavioral Analyst and is a member of the American Dental Association and the Michigan Dental Association.
About Jennifer
Jennifer Conforti, RDH, has over 19 years of experience as a dental business consultant, dental hygienist, and dental practice manager. She is the President of Pathway Consulting, Inc., a national practice management consulting firm and for the past seven years has consulted in over 100 offices across the nation. In addition to being a 1988 graduate of William Rainey Harper's dental hygiene program, Jennifer is a graduate of the "Sales Advantage", "Leadership for Managers" and "High Impact Presentations" Dale Carnegie Training Courses where she won the honored Human Relations Award. Jennifer has lectured to doctors and staff regarding dental topics such as The Impact of the New Patient Appointment and The Power of Intention & Communicate Toward a Purpose.Having played a vital role in most areas of the dental practice, Jennifer has a strong understanding of practice dynamics. Her mission for her clients is to promote business through establishing tangible office systems, inspire leadership and teamwork among doctors and staff, and network for greatest achievement and growth. She currently resides in Palatine, IL, and believes the city of Chicago to be one of the best kept secrets in the United States. You can reach her at jennifer@lindowleadership.com.
About Janet
Janet Steward, CPBA, is a successful consultant, author and speaker. She is also the president of Steward Quantum Leap Consulting, a national dental practice management company focusing on increasing profitability and reducing management stress through sound business philosophies, structured policies and procedures and improved communication and leadership skills. We are pleased that she has joined our team at Lindow Leadership because of her many talents and success stories with her clients.She recently co-authored What to Dentists Really Want? Macromanage your Way to Million Dollar Practice and Beyond with her husband Larry, and she is a contributing author to Powerful Practice, released during the fall of 2007. She is a regular contributor of articles in dental journals. Janet is also a dynamic and energetic national speaker on a wide variety of topics ranging from dentistry to management and leadership.
A former native of South Africa where she studied business and accounting, Janet now makes Colorado home. She is a Certified Professional Behavior Analyst and holds memberships to the Academy of Dental Management Consultants, the Academy for Professional Speaking, the Speaking Consulting Network and the Institute of Management Consultants.
About Ron
Dr. O’Neal, received his BS in Psychology from the University of Florida. He is also a graduate of the University of Florida College of Dentistry, finishing in the top of his class while demonstrating unparalleled clinical skills in all phases of dentistry. Dr. O’Neal, is married with 3 wonderful children. He enjoys fishing, hiking, skiing, community service work (which includes his Project Save a Smile Event - a non-profit dental event for local foster children) .Ron first came in contact with Dr. Lindow early in 2005, shortly after purchasing a fee for service practice which grossed under $500,000 a year. With a little determination, a sound business model in place, and a resource to help provide guidance along the journey the same practice by the close of business in December 2005, has grossed over $1,000,000.
“I love being part of redefining a person’s smile. A whiter, brighter, healthier smile helps to make a happier more confident you. The only thing consistent in any business - dental or otherwise - is change. Lindow Leadership helps create a unique culture customized to each doctor’s specific vision. Everyone has some vision of creating a practice of their dreams; however, it is those that are not afraid to invest in themselves and the team that surrounds them daily who continue to excel with irrefutable success. Remember, you will never get more out of something than you are willing to put into it. My own personal journey has been so much more fulfilling as I have become my own CEO. I hope my own experience through this voyage can act as a resource for others.”
Dr. O’Neal is a member of the American Dental Association, Florida Dental Association, West Coast Dental Association, Tampa Bay Academy of General Dentistry, Saint Petersburg branch of the Seattle Study Club and on the Board of Directors for the Saint Petersburg Kiwanis Club.
About Crystal
Crystal Duckworth, BA, graduated with honors from the University of South Florida in 2005, receiving a bachelors degree in Psychology and minor in Business. While at the University, Crystal was right hand assistant to Dr. Coovert with the Industrial Psychology program and published various articles. Throughout college and thereafter, Crystal has served as a Motivational Speaker and Youth Motivator, inspiring students to achieve their goals and successes in life with her teammate Lillian Lima, Former Miss Florida. Her other accomplishments include a highly successful and dynamic involvement in sales and marketing, including starting a business and contributing to the success of many other existing and new companies. In addition, Crystal is certified in various management and leadership topics including:- Business Creativity
- Coaching and Mentoring
- Dealing With Difficult Employees
- Developing Negotiation Skills
- Equal Opportunity and Affirmative Action
- Managing Performance Improvement
- Supervisor, Manager and the Law
- Supervising Your Employees
- Technological Interventions
- Understanding Yourself and Others
- Strategies for Success
- Organizational Skills